Return Policy

Return and exchange policy

- The return or exchange of a product is a right for all our customers, and it includes all the products we offer in our shop.

- All the products offered in our shop are subject to the exchange and refund policy according to the terms and conditions stipulated on this page.

- Returns or exchanges can be made if the product is in its original condition when purchased and packed in its original packaging.

- You can ask for a Return or exchange within seven (7) days from the date you get the product.

- Please contact us via the Contact Us page or via our phone numbers to request a return or exchange.

- Please take a picture and send the product with the city, address, and order number specified to our reply email, so that it can be replaced by another product in case the product is corrupt or has a certain defect, or it is not used in accordance with the agreement.

- The amount is returned to the customer in full if the product he received is completely different from the product presented on our website.

- We are not responsible for expectations of customer use of the products, which we did not mention on the product page on our website.

- Deduct 30% or a value of at least 10 dollars if the customer does not want the product and the latter has no defect or problem mentioned.